If it’s an emergency, act fast.
Generators, whether being constantly used or just stand-by, are relied upon for the daily operation of most businesses, and generator repair is critical as soon as the problem is identified.
Call the team at EPAC right away on 07 3881 3618.
Free Phone Support and Service Guarantee
The restoration of your generator’s health, functionality, and sub sequentially your site’s operations are important to us. To care for our clients in the best way possible we offer:
- Free phone support for all of our customers – if you ever have any questions or something goes wrong while we’re not on site, you can call us and we’ll assist you over the phone.
- Service Guarantee – if we can’t fix it, we don’t charge.
How we work
- Call or email to inform us of the generator repair that needs to take place, or simply describe the problem as you see it.
- EPAC will respond within 24 hours, and organise for the team to come out to site for the repair.
- Once the repairs are complete, we will send you and invoice for the work completed. If we can’t fix it, we don’t charge!
- One of our team members will follow up in a few weeks to make sure that the servicing we’ve provided you with is satisfactory, and will recommend an recurring time to check in with your generator, ensuring it’s ongoing usability and quality. We also provide free phone support for all of our customers.